Category: Brass Tacks

IT systems generate a plethora of information; much of which remains untapped from the power of deep insight analysis. I’m […]

Why CIOs need enterprise observability Enterprise observability is the capability of analyzing the enterprise as a whole. It’s the coveted […]

Understanding customer behavior over time and across channels is the holy grail of modern business, and there’s no shortage of […]

Years of overindulgence in easy-to-acquire SaaS applications may have finally caught up with the enterprise. The SaaS sprawl of today’s […]

The era of corporate quantification has finally come of age. OKRs and KPIs are now the operational oxygen we breathe. […]

The anatomy of automation Automation comes in many forms. From reengineering poor processes to adopting state of the art tooling […]

The spookiest of seasons The Halloween season is once again upon us. As haunted houses and horror films strike fear […]

Decoding IT business partnership Ask any CIO or IT leader how they aim to be perceived by the business, and […]

A time to laugh, a time to cry For many, autumn signals a time of relaxation. As the year enters […]

Our tendency to customize As an IT and engineering consultant, I spend the majority of my time aligning technology with […]