An underutilized resource, benchmarking is often lost in the shuffle of opinions from internal leaders and external consultants. Yet benchmarking...

The Pain of Corporate Purchasing Making a significant purchase within the enterprise can be challenging. Justification of new software, infrastructure,...

More Extremes and Pendulum Swings In the past four years or so, I’ve been fortunate enough to work on numerous...

Can You Spot the Problem? Within the enterprise, the demand for resources typically commences with some semblance of structure: a...

Getting Ahead of the SaaS Sprawl Curve The promise of platforms– one solution to do everything within a business unit–...

If it feels like your company is moving too slow, it probably is. When everyone becomes concerned with everything, then...

Gaining competitive advantage requires an investment in competitive intelligence tools and resources. Yet for many companies, enterprise architects can provide...

Background There’s a lot of buzz about robotic process automation (RPA) these days, and many companies I consult for are...

Triangulation is a methodology leaders employ which combines inputs in order to overcome bias and other intrinsic decision-making weaknesses. Although...

Enterprise software providers love to talk up their platforms, but can they actually deliver on their promises? It may be...

A single enterprise may own hundreds of SaaS applications; each with a particular spend and risk posture. Without a strategy,...

Conventional wisdom asserts that all executives are extremely busy, and never have the time to digest the details. Yet trimming...

Digital advertising and targeting aren’t going anywhere. We simply need to be more transparent and responsible in the handling of...

Customer data surrounds us.  The digital marketplace has made it easy to gather insights into user demographics, online behaviors, transaction...

Most strategic plans fail. Here’s what you can do to increase your odds of success.

A 360-degree view of the customer lifecycle is both more possible today than it ever has been and more critical. 

Information technology leadership is now the driving force behind most companies’ strategies. Nowhere is this truer than in the tech...

There are hundreds of thousands of business consultants, but not all of them will shoot straight with you. A true...

Competitive advantage strategies in business has been sought after for centuries, but only studied in modern business practices fairly recently....

It’s not easy to ask for help, but it’s even harder to know when you should. Knowing when the right...